Free access to mobile Plex apps is one of the premium benefits of a subscription. Users with an active Plex Pass subscription have free access to the Plex for Android app when using their Plex account. To remove playback limitations when streaming from a Plex Media Server, you must unlock the app. Related Page: What are the features and limitations without unlocking the app? a purchase in Google Play doesn’t transfer to the Amazon Appstore or iTunes. Note: Purchasing an activation in one app store does not grant an activation when using other app stores. Simply unlocking the app doesn’t grant access to Plex Pass features.
Tip!: Premium features of a Plex Pass subscription still require a Plex Pass. While many features of the app are available to use for free and users can test out all of the features, there are playback limitations when streaming from a Plex Media Server unless the app is unlocked. Forcing a refresh will update the movie image and description while a scan will update the movies itself.The Plex for Android app is available to download for free from the Google Play or Amazon app stores. Refreshes are for metadata and scans are for media.
Scans and refreshes are considered different things in Plex and it is useful to know which is which. Follow this formatting exactly and your media should always show up. This page on the Plex website describes exactly how to name your movies, TV shows, music and anything else you want to add to your server. If media isn’t showing up this is usually the first thing to check. While it can work with media that doesn’t conform to these conventions, it isn’t guaranteed. Plex is very picky about naming conventions. But what if you have added content to the correct library folder on your computer, performed a scan and it doesn’t show up? Most often this is down to incorrect formatting. You perform these scans and refresh steps in Plex to have media and its metadata populate so you can watch your content. Check the box next to Update my library periodically.You can set this to scan at set times between 15 minutes and 24 hours. You have a third option should you want it. Check the box next to Update my library automatically.Select the Server tab and Library on the left.
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